Terms & Conditions
Last updated:
These Terms and Conditions ("Terms") govern your use of the Butt Karahi website at our website at www.buttkarahi.co and all services offered through it, including online ordering and table reservations. By accessing or using our site, you agree to these Terms in full. If you do not agree, please discontinue use immediately.
1. About Us
Butt Karahi is an independent restaurant located at 97 Wilmslow Road, Manchester, M14 5AN, United Kingdom. We serve authentic Pakistani cuisine and accept online orders and table reservations through this website.
For enquiries, contact us at: +44 7438 812740 or info@buttkarahi.co.
2. Use of Our Website
By using this website, you agree that you will not:
- Use the site for any unlawful purpose or in violation of any applicable regulations.
- Submit false, misleading, or fraudulent information in orders or booking requests.
- Attempt to gain unauthorised access to any part of our website or servers.
- Copy, reproduce, or redistribute any content from the site without our written permission.
- Engage in any conduct that may disrupt or impair the performance of the website.
We reserve the right to suspend or terminate access to any user who breaches these Terms.
3. Online Ordering
When you place an order through our website:
- Your order constitutes an offer to purchase items from our menu.
- We reserve the right to accept or decline any order at our discretion (e.g., if items are unavailable).
- Prices displayed are inclusive of applicable taxes unless otherwise stated, and may be updated without notice.
- Order confirmation does not guarantee availability; we will contact you promptly if your order cannot be fulfilled.
- Typical preparation time is approximately 25 minutes. This may vary during peak periods.
4. Table Reservations
- Reservation requests submitted online are subject to availability and staff confirmation.
- We ask that you arrive within 10 minutes of your booked time. We cannot guarantee your table will be held beyond this period during busy service.
- For group bookings of 8 or more, please contact us directly by phone to confirm arrangements.
- We reserve the right to refuse or cancel reservations at our discretion, with reasonable notice provided where possible.
5. Pricing & Payment
All prices listed on our menu are in Pounds Sterling (GBP) and are subject to change without notice. Payment is accepted via the methods displayed at checkout. In-restaurant payment is accepted in cash and by card.
We are not responsible for charges imposed by your bank or payment provider (e.g., foreign transaction fees).
6. Cancellations & Refunds
- Orders that have already been prepared cannot be cancelled or refunded.
- If you believe you have received an incorrect or unsatisfactory item, please contact us within 24 hours of your visit or order.
- Refunds or replacements are offered at the sole discretion of Butt Karahi management.
- Table reservations may be cancelled without charge by contacting us at least 2 hours before the booking time.
7. Allergen & Dietary Information
Our food is prepared in a kitchen where allergens, including nuts, gluten, dairy, eggs, and shellfish, are regularly used. We cannot guarantee that any dish is completely free from allergens.
Customers with allergies or dietary requirements must inform us before placing an order. We cannot accept liability for adverse reactions where this information has not been disclosed.
8. Intellectual Property
All content on this website — including text, images, logos, videos, and brand identity — is the intellectual property of Butt Karahi or its licensors and is protected by UK and international copyright law.
You may not reproduce, copy, modify, distribute, or create derivative works from any content without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, Butt Karahi shall not be liable for any indirect, incidental, or consequential losses arising from your use of our website or services. Our total liability to you shall not exceed the value of the transaction giving rise to the claim.
We do not warrant that the website will be uninterrupted, error-free, or free from viruses.
10. Third-Party Links
Our website may contain links to third-party services such as Google Maps or social media platforms. We have no control over their content and accept no responsibility for any loss or damage arising from your use of those sites.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Continued use of the website after any changes constitutes your acceptance of the updated Terms. The "Last updated" date at the top of this page reflects when changes were last made.
13. Contact Us
If you have any questions about these Terms, please contact us:
Butt Karahi
97 Wilmslow Road, Manchester, M14 5AN, United Kingdom
Email: info@buttkarahi.co
Phone: +44 7438 812740
Also review our Privacy Policy
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